Frequently Asked Questions
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Our Learning Centers are viewable on most portable devices with an internet connection such as smartphones, tablets, etc. If the device does not have an internet connection, some of the content can be saved and moved to the portable devices for offline listening and viewing. The audio portion (mp3's) of most presentations can be downloaded and moved to portable devices. Handouts (PDF's) can also be saved and moved to portable devices.

Apple devices such as iPods, iPhones & iPads will required you use iTunes to transfer the files to the portable device.

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The audio portion of the presentations can be downloaded and transferred to audio CD's or MP3 CD's for offline listening. You will require a CD Burning program installed on your computer to burn the files on to CD's.

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  • Insert Disc in Drive
  • On the desktop , there will be a disc icon
  • Click on the icon
  • You will see 4 files
  • Click on the index.htm file to launch content


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Most content takes approx. 3-6 weeks after the event finishes appear in your account.

You will also receive an email with your login information and instructions how to access the content.

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The following sites gives instructions on how to delete you cookies based on your browser and platform:

http://www.wikihow.com/Clear-Your-Browser%27s-Cookies

http://www.aboutcookies.org/DEFAULT.ASPX?page=2

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Safari - How to clear passwords in Safri

  1. Open Safari
  2. Choose Preferences from the Safari menu
  3. Click on Autofill
  4. Uncheck the box next to "User names and passwords"
  5. Close the Autofill window


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We recommend when emailing our Support Team to include the screenshots of the issue you are having so they are better able to assist you.

If you do not know how to take a screenshot, here are some sites that will show you how:

Windows:

http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows
http://windows.microsoft.com/en-CA/windows-xp/help/setup/take-a-screen-shot
http://windows.microsoft.com/en-ca/windows/take-screen-capture-print-screen#take-screen-capture-print-screen=windows-7

MAC:

http://guides.macrumors.com/Taking_Screenshots_in_Mac_OS_X

iPad/iPhone/iPod:

Press the home and power buttons at the same time to take a picture of your screen. The picture will be located in your Photos. You can send it as an attachment when emailing our Support Team.

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This is a compatibility issue with Internet Explorer

To Resolve:

Click the following icon in your browser and the link should work or the data should save.

You can also try it in Firefox, Google Chrome or Safari if you continue to have issues.

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To disable popup blockers please follow the steps from the following link.

http://www.wikihow.com/Disable-Popup-Blockers

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Copyright © 2022 by MultiView, Inc. All website graphics, text, design, software, and other works are the copyrighted works of MultiView, Inc. All audio, video, presentation materials, logos and text are the copyrighted works of their respective owners. All Rights Reserved. Any redistribution or reproduction of any materials herein is strictly prohibited.
Privacy PolicyTerms of Use
Copyright © 2022 by MultiView, Inc. All website graphics, text, design, software, and other works are the copyrighted works of MultiView, Inc. All audio, video, presentation materials, logos and text are the copyrighted works of their respective owners. All Rights Reserved. Any redistribution or reproduction of any materials herein is strictly prohibited.